Descrição da Vaga

DYNATRACE OBSERVABILITY SERVICE | INSURANCE (HYBRID LISBON)

Portuguese company hires for hybrid position

📍 Location: Moscavide, Lisbon, Portugal

⚠️ Only candidates already based in Portugal will be considered

💼 Work Model: Hybrid — two days per week at the office

🗣️ Language Requirements: English B2 or higher — mandatory

🕓 Seniority: Senior (6+ years)

🏭 Sector: Insurance

💲Rate Between €2700 - 3000 RV (gross value)

⚠️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success

About the Opportunity

We are looking for a Senior Dynatrace Observability Specialist to join a Monitoring and AIOps team within a large-scale international insurance environment.

You will design, implement and manage end-to-end observability solutions for applications, infrastructure, cloud platforms and distributed systems. Using Dynatrace and modern automation technologies, you will help improve performance, reliability and proactive incident detection across on-premises and cloud workloads.

The position includes observability assessment, platform onboarding, configuration, alerting, dashboard creation, automation and lifecycle management.

Key Responsibilities

Observability Assessment

• Analyse business applications, products, platforms and infrastructure to identify monitoring and observability requirements.
• Assess existing monitoring capabilities and identify visibility gaps.
• Define observability strategies aligned with architecture, security and operational standards.
• Design scalable monitoring approaches for on-premises, cloud and hybrid environments.
• Recommend improvements to application performance, reliability and proactive incident detection.

Dynatrace Onboarding and Configuration

• Design and implement Dynatrace onboarding for applications, platforms, infrastructure and cloud services.
• Configure metrics, traces, logs, dashboards, KPIs and alerting.
• Manage the lifecycle of Dynatrace observability configurations.
• Integrate multiple technical systems into a consistent end-to-end monitoring view.
• Configure data ingestion and management through Dynatrace Grail.
• Implement and maintain Dynatrace OpenPipeline solutions.
• Apply configuration-as-code practices using Monaco and/or Terraform.

Monitoring, Automation and AIOps

• Create actionable alerts, dashboards, KPIs and operational metrics.
• Contribute to global end-to-end observability views used by Network Operations Centres and Global Operations Control teams.
• Develop workflows and automation to support proactive incident management.
• Use Dynatrace DQL to query, analyse and correlate observability data.
• Configure and manage Dynatrace Workflows and Guardians.
• Apply Dynatrace Automation and AIOps capabilities.
• Support integrations based on OpenTelemetry and OpenLLMetry.
• Use JavaScript to implement scripts, workflows and automation logic.
• Help technical and operational teams investigate incidents and identify root causes.

Mandatory Requirements

• At least six years of professional experience in monitoring, observability, AIOps, application performance management or related areas.
• Proven hands-on expertise with Dynatrace SaaS and/or Dynatrace Managed.
• Dynatrace certification.
• Strong experience monitoring Microsoft Azure and/or AWS environments.
• Practical experience with Dynatrace Grail ingestion and data management.
• Experience with Dynatrace OpenPipeline.
• Advanced knowledge of Dynatrace Query Language — DQL.
• Hands-on experience with Dynatrace Workflows and Guardians.
• Experience with Dynatrace automation and AIOps features.
• Knowledge of OpenTelemetry.
• Experience implementing Dynatrace configuration as code using Monaco and/or Terraform.
• JavaScript scripting skills.
• Strong understanding of Azure and/or AWS cloud architecture.
• Ability to design observability solutions for complex and distributed architectures.
• English proficiency at B2 level or higher.
• Availability to work from the Moscavide office twice per week.

Highly Valued

• Experience with OpenLLMetry.
• Observability experience in insurance, banking or another regulated industry.
• Experience monitoring hybrid environments that combine on-premises and cloud workloads.
• Knowledge of proactive incident management and root cause analysis.
• Experience supporting Network Operations Centres or Global Operations Control teams.
• Strong understanding of logs, metrics, traces and distributed tracing.
• Experience integrating multiple platforms into unified observability views.

The Ideal Profile

The ideal candidate is a senior observability specialist with advanced hands-on experience using Dynatrace in complex enterprise environments. You can assess monitoring requirements, design onboarding strategies and implement complete observability solutions covering applications, infrastructure and cloud services.

You understand how to transform metrics, traces and logs into actionable alerts and operational insights. You are also comfortable working with cloud architecture, automation, configuration as code and distributed systems while collaborating with architecture, security, engineering and operations teams.

Questions for Candidates

Before applying, please confirm:

• Are you currently based in Portugal?
• Are you available to work from the Moscavide office twice per week?
• Do you have at least six years of experience in monitoring, observability or AIOps?
• How many years of hands-on experience do you have with Dynatrace?
• Have you worked with Dynatrace SaaS, Dynatrace Managed or both?
• Which Dynatrace certifications do you currently hold?
• Do you have practical experience monitoring Azure and/or AWS environments?
• Have you worked with Dynatrace Grail ingestion and data management?
• Do you have hands-on experience with Dynatrace OpenPipeline?
• What is your level of experience with DQL, Workflows and Guardians?
• Have you implemented automation or AIOps capabilities in Dynatrace?
• Do you have experience with OpenTelemetry or OpenLLMetry?
• Have you managed Dynatrace configuration as code using Monaco or Terraform?
• Do you have JavaScript scripting experience?
• Have you designed observability solutions for complex distributed architectures?
• Have you created end-to-end observability views for NOC or operations teams?
• Is your English level B2 or higher?
• Are you comfortable with a monthly B2B/RV rate between €2,700 and €3,000?
• What is your availability to start?

Keywords to Include in Your CV

Dynatrace, Dynatrace Observability, Dynatrace SaaS, Dynatrace Managed, Dynatrace Certification, Observability, End-to-End Observability, Monitoring, Application Performance Monitoring, APM, Infrastructure Monitoring, Cloud Monitoring, AIOps, Proactive Incident Management, Dynatrace Grail, Grail Ingestion, Data Management, Dynatrace OpenPipeline, DQL, Dynatrace Query Language, Dynatrace Workflows, Dynatrace Guardians, Automation, Configuration as Code, Monaco, Terraform, OpenTelemetry, OpenLLMetry, JavaScript, Microsoft Azure, Azure Monitoring, AWS, AWS Monitoring, Cloud Architecture, Hybrid Cloud, On-Premises, Distributed Architectures, Distributed Tracing, Metrics, Traces, Logs, Dashboards, Alerting, KPIs, Root Cause Analysis, NOC, Global Operations Control, Platform Onboarding, Performance Optimization, Reliability, Insurance Technology

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